Support

Before You Begin Using Blackboard Vista

Visit Blackboard Vista Support's Browser Tune-up

Visit Blackboard Vista Support's Browser Tune-up. The browser tune-up will ensure that you are using a Blackboard Vista supported browser. It includes step-by-step instructions to make sure your browser settings are optimized for the best possible Blackboard Vista learning experience.

Disable pop-up blockers

Pop-up blockers work in the background while you browse the internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. This can prevent Blackboard Vista from performing properly. For more information, read Disabling Pop-Up Blockers.

Download and install required media software

The following media software may be required to access the materials contained in your online course:

Update your operating system software

Keeping your operating system software up-to-date will protect against erratic software behavior and known security threats. You may update your operating software from these web sites:

Microsoft Windows Update - A Microsoft Web site that provides updates for Windows operating system software and Windows-based hardware. Updates address known issues and help protect against known security threats.
Apple OS X Upgrade - Apple Computer's tool for keeping your operating system up to date with the newest versions of system software.

Install Symantec AntiVirus

An up-to-date Antivirus software will protect your computer from harmful programs. Western Michigan University has a restricted site license for Symantec AntiVirus. Read WMU's System Security and Virus Information to learn how to download and install Symantec AntiVirus on your computer.